Terms of Service for Creonix Ltd.
Last Updated: October 20, 2025
1. Agreement to Terms
By accessing or using the Creonix.pro service, operated by Creonix Ltd. and located at https://app.creonix.pro (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the Terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service.
2. Service Description
Creonix is a SaaS platform that allows users to connect their social media accounts (Instagram, TikTok, YouTube) via OAuth to schedule and publish organic video content (reels, stories, and Shorts) and access analytics. The Service integrates with multiple platform APIs in compliance with their respective terms:
- Instagram: We use the Instagram Graph API to authenticate accounts, publish content (reels and stories), and retrieve analytics (e.g., reach, follower growth, post engagement), in compliance with Meta's Platform Terms and Developer Policies.
- TikTok: We use the TikTok Content Posting API and TikTok OAuth 2.0 to authenticate accounts and publish video content, in compliance with TikTok Developer Terms of Service.
- YouTube: We use the YouTube Data API v3 to authenticate channels via Google OAuth 2.0 and upload Shorts, in compliance with YouTube API Services Terms of Service. By using our YouTube integration, you also agree to be bound by the YouTube Terms of Service and Google Privacy Policy.
3. User Accounts and Responsibilities
To use the core features of the Service, you must connect one or more social media accounts (Instagram, TikTok, YouTube) using the OAuth processes provided by the respective platforms. You are responsible for:
- Maintaining the security of your connected social media accounts and all activities that occur under them.
- Providing accurate information during the OAuth connection process and updating it if it changes.
- Granting Creonix permission to access your accounts as necessary to provide the Service, including:
- Instagram: Publishing video content (reels and stories) and retrieving analytics
- TikTok: Publishing video content via the TikTok Content Posting API
- YouTube: Uploading Shorts and retrieving channel information via YouTube Data API v3
All permissions are subject to the scopes you grant during the OAuth flow.
- Ensuring you have the authority to connect each social media account and that your use complies with the respective platform's policies.
- Understanding that content published through Creonix is subject to review and moderation by the platforms themselves (Instagram, TikTok, YouTube).
You confirm that you have the authority to connect each account and that your use of the Service complies with all applicable platform policies.
4. User Conduct
You agree not to use the Service:
- In any way that violates any applicable platform's Community Guidelines, Terms of Service, Developer Policies, or any applicable local, national, or international law or regulation, including but not limited to:
- To upload or publish content that is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable on any connected platform.
- To transmit any advertising or promotional material not permitted by the platforms, including "spam" or unsolicited promotions.
- To impersonate Creonix, a Creonix employee, another user, or any other person or entity.
- To interfere with or disrupt the integrity or performance of the Service, its servers, or any data contained therein.
- To attempt to gain unauthorized access to the Service, its servers, or any related systems.
- To use the Service in any manner that could damage, disable, overburden, or impair any platform's API or servers.
We reserve the right to suspend or permanently ban your account, without prior notice, if we detect any violations of these Terms or any platform's policies, with no option for reinstatement.
5. Content and Usage Policies
You are solely responsible for the video content you upload and publish through the Service to any connected platform. By uploading content, you confirm that:
- It complies with all applicable platform policies (Instagram Community Guidelines and Platform Policy, TikTok Community Guidelines and Developer Terms, YouTube Community Guidelines and Terms of Service).
- You have all necessary rights, licenses, and permissions to publish the content, including copyright, trademark, publicity, and privacy rights.
- The content does not infringe on any third-party intellectual property rights.
- You have obtained all necessary consents from individuals featured in the content.
Creonix is not responsible for content that violates platform policies or any actions taken by platforms, such as content rejections, removals, account warnings, suspensions, or terminations.
Platform-Specific Requirements:
- Instagram: Reels and stories (file size limits apply). We process media by compressing to H.264 format while preserving aspect ratio.
- TikTok: Video posts via TikTok Content Posting API. Before posting, you must consent to TikTok's Branded Content Policy and Music Usage Confirmation as required by TikTok's API guidelines.
- YouTube: Shorts (up to 60 seconds). Videos are uploaded with the privacy status you specify. We do not control YouTube's processing, review, or publication timelines.
Publishing or scheduling may take a few minutes depending on platform API response times. You can monitor the status in the Media List.
6. Intellectual Property
The Service, its original content (excluding user-uploaded content or data retrieved via platform APIs), features, and functionality are the exclusive property of Creonix Ltd. and its licensors. The Service is protected by copyright, trademark, and other laws of the United Kingdom and foreign jurisdictions. Our trademarks and trade dress may not be used without prior written consent from Creonix Ltd.
You retain ownership of the content you upload to the Service. By uploading content, you grant Creonix a non-exclusive, worldwide, royalty-free license to process, store, and publish that content through the respective platform APIs (Instagram Graph API, TikTok Content Posting API, YouTube Data API v3) solely to provide the Service. This license terminates when you delete the content or disconnect your account from the platform.
7. Disclaimers
The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Creonix does not guarantee that:
- The Service will meet your requirements or be available uninterrupted, secure, or error-free.
- Analytics data (e.g., reach, follower growth) will be accurate or complete, as it depends on third-party platform API data.
- Content published to any platform (Instagram, TikTok, YouTube) will be immediately visible, as platforms may impose review processes, delays, or restrictions.
- Platform APIs (Instagram Graph API, TikTok Content Posting API, YouTube Data API v3) will be continuously available, as they are controlled by third parties.
- Defects or errors will be corrected, or the Service will be free of viruses or harmful components.
Creonix is not responsible for actions taken by any platform (Instagram, TikTok, YouTube), including but not limited to content rejections, account suspensions, API quota limitations, or changes to platform policies or API functionality.
8. Limitation of Liability
To the maximum extent permitted by law, Creonix, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use of or inability to use the Service.
- Any conduct or content of third parties on the Service or connected platforms (Instagram, TikTok, YouTube).
- Unauthorized access, use, or alteration of your content or data.
- Any actions taken by platforms (Instagram, TikTok, YouTube), including but not limited to content rejections, removals, account warnings, suspensions, terminations, API quota limitations, or changes to API functionality.
- Interruptions, delays, or failures in platform APIs or services beyond Creonix's control.
- Loss of content, followers, engagement, or revenue on any connected platform.
This limitation applies regardless of the legal theory (warranty, contract, tort, or otherwise) and even if we were informed of the possibility of such damages.
9. Indemnification
You agree to defend, indemnify, and hold harmless Creonix, its affiliates, licensors, and their respective employees, contractors, agents, officers, and directors from any claims, damages, losses, liabilities, costs, or expenses (including attorney's fees) arising from:
- Your use of the Service or any content you upload or publish to any platform (Instagram, TikTok, YouTube).
- Your violation of these Terms or any platform's policies (Instagram Platform Policy, TikTok Developer Terms, YouTube API Services Terms of Service, or their respective Community Guidelines and Terms of Service).
- Your violation of any rights of a third party, including intellectual property rights, publicity rights, or privacy rights.
- Any misrepresentation or breach of your warranties regarding content ownership, rights, and permissions.
10. Termination
We may suspend or terminate your access to the Service, without prior notice, for any reason, including if you violate these Terms, any platform's policies (Instagram, TikTok, YouTube), or applicable laws. Upon termination, your right to use the Service will cease immediately.
You may terminate your use of the Service at any time by:
- Disconnecting individual platform connections (Instagram, TikTok, or YouTube) through the Project Settings, which will revoke API access and delete tokens for that platform only.
- Deleting your entire Creonix account through Account Settings by selecting "Delete Account," which will disconnect all platforms and delete all associated data as outlined in our Privacy Policy.
Provisions of these Terms that should survive termination (e.g., ownership, disclaimers, indemnity, limitation of liability) will remain in effect.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, as Creonix Ltd. is a company registered in the United Kingdom. Our failure to enforce any right or provision of these Terms does not constitute a waiver of those rights. If any provision is found invalid or unenforceable, the remaining provisions will remain in effect.
12. Changes to Terms
We may modify these Terms at any time. Material changes will be communicated with at least 30 days’ notice before they take effect, via email or a notice on the Service. Non-material changes will take effect immediately upon posting. By continuing to use the Service after changes, you agree to the revised Terms. If you do not agree, you must stop using the Service.
13. Contact Information
For questions about these Terms, contact us at:
Email: [email protected]
Website: https://app.creonix.pro/